Classification & Grading
The Authority, pursuant to section 7(a) of the Tourism Act and Tourism Regulatory Authority, Regulations, 2014, is charged with the responsibility of classifying and grading Tourism Enterprises throughout the Country. In this respect, the EAC Classification System is applicable for the classification and grading of tourism accommodation and catering establishments. This is as a result of the EAC Treaty signed in 1999 heralding the East African Community Partner States cooperation in Tourism and Wildlife Management. Specifically, Articles 115 & 116 of the Treaty, outlining the principles of cooperation in tourism and wildlife. The overarching objective of classification and grading is to develop and promote the quality of products and services delivery for sustainable and competitive of the region. The net effect is the increased arrivals and higher spending by tourists.
The EAC Classification, is a mandatory system established by laws of each partner states, and has the force of law in Kenya vide Tourism Regulatory Authority, Regulations, 2014. The Authority implements the EAC classification programs in collaboration with the tourism sector stakeholders as a strategic undertaking while embracing international best practices of stakeholder involvement and participation to enhance credibility, objectivity and transparency in the evaluation and grading processes.
The Authority periodically undertakes national classification in 5 years’ cycle but continuous for new and upgraded establishments on a need basis based on approved EAC Classification Criteria for each category of establishments.